Phase 5 Consulting Group is a full service research and consulting firm serving clients globally. 

We provide market-based insights and advice that drive growth through winning innovation, user and customer experience and brand strategies.  Our clients look to us when they are: 

• Create and launch new products or services;
• Improve the impact of their branding and communications investments;
• Delight and retain their customers with best-in-class experiences across all channels.

Research Analyst / Sr. Analyst

We are looking for an experienced Research Analyst / Sr. Analyst  to join our team in our downtown Toronto office! Please note that we currently have an established hybrid work model and you will be required to work from our offices 1-3 days a week. 

We are looking for an outstanding individual who:

• Has a strong grasp of quantitative primary marketing research methodologies;
• Will support project management, including day-to-day logistics, communication and team collaboration;
• Seeks to understand our clients’ overarching business questions driving the research;
• Is technically-minded and can help design / implement improvements to workflows and deliverables; and, 
• Relishes telling stories with data and analysis to help clients make key decisions on their business and strategic objectives.

What You Will Do 

You will spend the bulk of your time on custom, ad hoc primary marketing research projects. Working closely with seasoned Phase 5 researchers, you will:

• Design research instruments that help our clients get the insights they need to make decisions;
• Program and field survey research;
• Help organize and support qualitative research;
• Analyze data using descriptive and multivariate techniques;
• Identify opportunities to drive efficiencies; and,
• Contribute to reports, presentations, dashboards and other deliverables.

Required Skills and Qualifications 

• Undergraduate and/or graduate degree(s) in Business, Statistics, Psychology, Sociology or a similar discipline;
• 2-4 years’ experience at a market research consultant or agency firm (we will consider applicants with different experience levels) ;
• Strong and demonstrable skills in data manipulation and statistical data analysis using SPSS;
• Proficiency with Excel, PowerPoint;
• Well-developed communication and interpersonal skills;
• Good writing skill;
• Keen attention to detail; and,
• Strong organizational skills, including the ability to juggle several projects simultaneously.

Additional Assets that Could Set You Apart 

• Experience / proficiency with Qualtrics
• Experience with Python, Access, Sawtooth
• Experience with report automation or dashboard creation
• Familiarity with or experience in financial services and B2B industries 
• Experience with qualitative research (e.g. in-depth interviewing, focus groups, ethnography)
• Boundless curiosity and enthusiasm

Why choose Phase 5? 

Phase 5 offers a competitive compensation program, including health benefits, RSP matching, and performance-based incentives. 

Just as importantly, we offer coaching and development opportunities through our highly experienced staff and structured training. You will have opportunities to develop your business knowledge and strategic capabilities. 

Interested in joining the Phase 5 team? Email us at careers@phase-5.com to apply for this position. Please note only successful applicants will be contacted. 

We encourage applications from people who might not meet all the requirements listed above, but can make the case that they would be a strong candidate. 

Please note you will be subject to a Criminal Record background check as a condition of employment.

Phase 5 is an equal opportunity employer who values diversity and inclusion. Should you need any assistance and/or accommodation during the application process, please let us know.