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Stephan Sigaud

Stephan Sigaud, MBA, is Phase 5’s EVP of Marketing. Stephan is passionate about partnering with clients to address their challenges and opportunities around customer centricity. With more than 25 years’ experience in Market Research and Customer Loyalty and Experience, Stephan has been volunteering with both the Customer Experience Professionals Association (as Board member and past Chair of the CXPA Toronto Network) and the Canadian Marketing Association's (as member of the Leaders Network and past co-Chair of the CMA CX Council).

Recent Posts

News Videos Phase 5 Take 5 with Phase 5 Phase 5 Video Series
Take 5 with Phase 5 - Video Series Released
Spend some quality time with Phase 5 executives as they share wisdom and perspectives on key topics ...
News market research Phase 5 New Hire Senior Research Analyst Phase 5 Team
New Senior Research Analyst Joins Phase 5 Team
Demand for Consumer Behaviour Insights is high, and the Phase 5 team continues to expand to meet ...
Financial Finance and Banking Post-COVID19 Research Studies COVID-19 Consumer Behaviour Change COVID-19 Consumer Behaviour Impact Wealth Management banking industry Financial Institutions Consumer Financial Services financial outlook impact on banking FinTech 2020 Consumer Study Financial Services
2020 Consumer Study is a Guiding Light for Financial Services
FinTech and Financial Services organizations continue to rely on findings from this important 2020 ...
Financial Events Videos Finance and Banking market research Post-COVID19 New Research Studies COVID-19 Consumer Behaviour Impact Retail Banking small business banking industry Financial Institutions COVID Impact NYPAY Consumer Financial Services financial outlook impact on banking FinTech
NYPAY Presentation and Video Now Available
FinTech & FIs: COVID has changed consumer behavior. Hear Phase 5 Partners Steve Hansen and Michael ...
Financial News Finance and Banking COVID-19 Phase 5 New Research Studies COVID-19 Impact Consumer Finance COVID-19 Consumer Behaviour Impact New Whitepaper Wealth Management Retail Banking Insurance future financial concerns Financial Institutions COVID Impact Consumer Financial Services New Study Released Canadian version impact on banking
Canadian Version Released: COVID Impact on Consumer Financial Services
How did consumers rate Canadian banks' response to COVID-19 related concerns? Learn that and more ...
Financial Finance and Banking market research Phase 5 Post-COVID19 Research Studies COVID-19 Consumer Behaviour Change Financial Institutions NYPAY Consumer Financial Services financial outlook
Oct 28th NYPAY Event: Consumers' Changing Financial Outlook
Register now to hear how the pandemic has changed consumers' financial outlook and behavior, and ...
Financial News Finance and Banking COVID-19 Phase 5 New Research Studies COVID-19 Impact Consumer Finance COVID-19 Consumer Behaviour Impact New Whitepaper Wealth Management Retail Banking Insurance future financial concerns Financial Institutions COVID Impact
New Report: COVID Impact on Consumer Financial Services in the US
Financial Institutions: Learn how consumers' financial outlook and behaviors have changed due to ...
Customer Experience Customer Experience News CX Phase 5 Research Studies New Research Studies CMA Top 5 Picks Phase 5 COVID-19 Consumer Behaviour Change COVID-19 Consumer Behaviour Impact CMA Top 5 Picks Newsletter
Phase 5 Study is One of CMA's Top 5 Picks
Our report, "State of CX in Canada - 2020", has been recommended by the CMA.
Financial News Finance and Banking Phase 5 Post-COVID19 SmallBusinessBankingExperience ConsumerBankersAssociation CBA
Consumer Bankers Association Features Phase 5 Report
The "Voice of the Retail Banking Industry" recommends its members read "State of the American Small ...
Experience Design Customer Experience News UX / Design futureoftheinterface New Whitepaper
New Whitepaper: The Future of the Interface
As technology continues to evolve, how will it impact UX and CX? Read our latest paper to ensure ...