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Apps and Apprehension:​ ​How COVID-19 is Transforming the Small Business Banking Experience

In August 2020, Michael Dolenko and Stephan Sigaud along with the Financial Brand presented: 

Apps and Apprehension:​ ​How COVID-19 is Transforming the Small Business Banking Experience


Download the complete presentation deck, here.

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Author: Michael Dolenko

Michael Dolenko, MA, is a partner at Phase 5 and leads the Brand & Communications practice. Michael is a sought-after moderator and survey researcher for clients in financial services, retail, technology, education and publishing. He and his team focus on brand and communications research and studies that support brand strategy.