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Phase 5 Article a CMA 'Top 5 Pick' for December 2025

We're proud to share that our article, "Rethinking Brand Health: Why Mental Availability Deserves a Place in Your Measurement Strategy", was identified by the Canadian Marketing Association as recommended reading for Members. The CMA featured this Phase 5 Insights article as the member pick in their recent Top 5 Picks Newsletter, which identifies "weekly news and perspectives that impact marketing".

Written by our Partner and Brand & Communication practice leader, Michael Dolenko, this article asks the question, "what if the key to brand growth lies not just in what people feel about your brand, but when they think of you?"

A growing body of research suggests that understanding mental availability—the likelihood that
your brand comes to mind in a buying situation—can provide a more complete and actionable
picture of brand health. We agree and argue that your growth may depend on it. 

 

 

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Author: Stephan Sigaud

Stephan Sigaud, MBA, is Phase 5’s Chief Marketing Officer. Stephan is passionate about partnering with clients to address their challenges and opportunities around customer centricity. He has more than 25 years’ experience in Market Research and Customer Loyalty and Experience. A past Board Director of the Insights Association, he has also been volunteering with the Customer Experience Professionals Association (as past Chair of the CXPA Toronto Network) and the Canadian Marketing Association (as member of the Leaders Network and past co-Chair of the CMA CX Council).