"Canadian consumers are getting more comfortable and confident making online purchases. We know this because they’re doing it more often. Between 2016 and 2018, the average number of online purchases Canadians made annually shot up 58 per cent."
The report, which can be found online at
https://www.canadapost.ca/assets/pdf/2019_ecomm_benchmark_report-en.pdf , uncovers this finding and many others as well as tips for e-tailers.
Conducted by Phase 5 in 2018, the research resulted from an extensive survey of 5,000 respondents drawn from a panel of Canadians who shopped online last year.
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