Join Phase 5 and organizations around the globe as we recognize the value of Customer Experience, and the professionals who help create positive relationships between organizations and their customers. This year, the CXPA is celebrating CX Day on October 3rd with the theme "Good CX delivers better outcomes for customers, employees, and organizations." Events will be focused on "the imperative for CX to contribute to a better world by making a positive, sustainable difference not only for an organization’s bottom line, but also for the customer and the employees who serve them."
Celebrations will include a wide variety of webinars, panel discussions, networking events, and parties all over the world, with titles such as:
- Securing Brand Loyalty in the Third Wave of CX
- 3 Steps Revolutionary CX Programs Take to Go From Customer Data to ROI
- Mastering Your CX Career
- How AI Will Drive Autonomous CX
- Putting the Heart in CX: Cultivate Empathy to Deliver Exceptional Experiences
- Customer Fest 2023
The CXPA will also be announcing winners of the 2023 Impact, Emerging Leader, and Collaboration Awards, for which Phase 5's own Stephan Sigaud was a judge. New for this year is the Collaboration Award, honoring outstanding collaboration led by a CX professional to deliver better results for their organization's customers and colleagues, as well as sustainable business results.
Don't miss your chance to gain insight and inspiration from the latest and greatest work being done in the CX space. Learn more about all of the events, awards, and parties here. And of course you can always contact us directly to discuss how we can support your journey to customer-centricity.
We look forward to celebrating with you!
