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December 7, 2018 - Phase 5 featured in the CMA's 'Top 5 Picks' e-newsletter

Doug Church's article on Customer Centricity, “Customer Centricity, The New Battleground," was featured as #4 in today's CMA's Top 5 Picks newsletter:

https://www.the-cma.org/hubs#ufh-i-484265336

Written by Stephan Sigaud

Stephan Sigaud, MBA, is Phase 5’s EVP of Marketing. Stephan is passionate about partnering with clients to address their challenges and opportunities around customer centricity. Stephan has more than 25 years’ experience in Market Research and Customer Loyalty and Experience and is a Board Director of the Insights Association. He has also been volunteering with the Customer Experience Professionals Association (as past Chair of the CXPA Toronto Network) and the Canadian Marketing Association (as member of the Leaders Network and past co-Chair of the CMA CX Council).