October 19, 2018 - Phase 5 featured in the CMA's 'Top 5 Picks' e-newsletter

Steve Hansen's article from his interview with Michael Dolenko, “Best practices for Customer Journey Mapping," was featured as #3 in today's CMA's Top 5 Picks newsletter:

https://www.the-cma.org/hubs#ufh-i-472224062

Written by Stephan Sigaud

Stephan Sigaud, MBA, is Phase 5’s EVP of Marketing and Development. Stephan is passionate about partnering with clients to address their business challenges and opportunities around customer centricity. Leveraging more than 25 years’ experience in Customer Loyalty and Experience, he leads the CXPA Toronto Network and serves as Vice Chair of the CMA CX Council.