In this role, you will spend the bulk of your time on managing research projects and helping staff grow skills.
You will be responsible for designing and executing advanced survey research studies. This will include proposal development, instrument design, client liaison and managing external suppliers and internal staff. You will be expected to propose the best approach to a business problem, then see that approach through to completion. The “best” approach will vary depending on client needs and time and budget constraints. To know what is best, you’ll draw from your experience using a robust toolbox of research techniques: conjoint, TURF analysis, Van Westendorp, and on and on.
On most projects, you will work with analysts and a VP or Partner. You will be mentoring and training, helping analysts expand beyond their current skillset.
You will bring your relevant degree(s) in business, statistics, psychology, sociology, etc. and 5+ years of agency-side experience (additional client-side experience is welcomed) to help Phase 5 serve its growing roster of clients. Experience in financial services and B2B industries is a plus.
Location: This is a full-time position based at our offices in Toronto, Ontario. Generally, we like to be in the office so that we can exchange ideas. However, we have been working remotely successfully during the pandemic are willing to consider a mixed in-office and remote arrangement.
Phase 5 is a research-focused consulting firm serving blue chip clients in North America and the UK. We work with a wide swathe of companies, from household name internet companies to manufacturers you’ve never heard of.
We help our clients on their journey to customer centricity by bringing together expertise in marketing research, user and customer experience, innovation and design.
What does that mean, exactly? It means we give advice to our clients on how to bring their products and services and experiences closer to what their customers really want. Our clients trust our advice when they are…
Clients trust Phase 5 because we are laser-focused on the business questions they are trying to answer.
As an industry leader, Phase 5 offers a competitive compensation program, including benefits, a generous vacation policy and performance-based increases.
Just as importantly, we offer unparalleled access to coaching and development opportunities through our highly experienced staff. You do not work in a vacuum. You have every opportunity to grow in business knowledge and strategic advising capabilities. While we expect curiosity and drive, we do not expect you to know everything. We work with large, complex organizations with complex products. We help you learn on the job and develop business acumen in ways that will improve your own future job prospects.
Again, this is a full-time position based in Toronto, Ontario. Please send a cover letter and your resume to careers@phase-5.com.
Thank you to all who respond. However, only those candidates selected for interviews will be contacted.