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Phase 5 - Proud to be a NYPAY Partner

NYPAY is a non-profit membership association for senior executives and innovators in payments, banking, and fintech. Founded in 2006, NYPAY curates and delivers events dedicated to education and networking for the benefit of its members. Phase 5 is proud to be one of NYPAY's partner organizations, helping to identify relevant and timely topics, share data driven insights, and continue to connect financial services professionals with one another to create learning and advance the industry.

One of the most recent events presented by NYPAY and Phase 5 was the panel discussion, "Small Business's Unmet Financial Needs", which was led by Steve Hansen in September, 2023. Based on Phase 5's 2023 State of Small Business Banking Study, Steve kicked off a conversation with 4 other industry experts about the study's findings, including:

  1. How SMBs view their Primary Financial Institutions
  2. How SMBs categorize their "financial operations"
  3. Opportunities for banks to improve their service to SMBs

In addition to hosting events, NYPAY is also a go-to source for educational content related to payments, fintech, and banking. This includes articles, whitepapers, research reports, and opinion pieces. Phase 5 is pleased to have contributed to the site, most recently with the article, "Payment Trends Expected to Disrupt the Banking Industry by 2025".  Watch for new Phase 5 / NYPAY content coming soon, based on a recent study of financial services professionals and their views on the future of AI in payments.

Learn more about NYPAY here.

Written by Michael Dolenko

Michael Dolenko, MA, is a partner at Phase 5 and the co-lead of the Innovation and Product Development practice. Michael is a sought-after moderator and survey researcher for clients in financial services, retail, technology, education and publishing. He and his team focus on product and service innovation and studies that support go-to-market initiatives.