Phase 5 is excited to announce its upcoming Banking Transformed Webinar in partnership with Jim Marous and the Financial Brand, entitled "Creating a Better Business Banking Experience for the Post COVID-19 World."
During this live webinar, Phase 5 will reveal the findings from its first ever “State of the US Business Banking Experience” survey. This proprietary study identifies and measures the critical factors that drive loyalty by surveying small business owners about their perceptions of their bank with respect to innovation, UX, CX and customer centricity. The findings will serve as backdrop to discuss how banks need to re-imagine and redesign the small business client experience to meet changing needs post pandemic.
Key Takeaways to Expect:
Don't miss this opportunity to hear the latest insights on effective experience redesign!