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Stephan Sigaud

Stephan Sigaud, MBA, is Phase 5’s EVP of Marketing. Stephan is passionate about partnering with clients to address their challenges and opportunities around customer centricity. With more than 25 years’ experience in Market Research and Customer Loyalty and Experience, Stephan has been volunteering with both the Customer Experience Professionals Association (as Board member and past Chair of the CXPA Toronto Network) and the Canadian Marketing Association's (as member of the Leaders Network and past co-Chair of the CMA CX Council).

Recent Posts

Experience Design Customer Experience News UX / Design futureoftheinterface New Whitepaper
New Whitepaper: The Future of the Interface
As technology continues to evolve, how will it impact UX and CX? Read our latest paper to ensure ...
COVID-19 Business Impact Post-COVID19 Research Studies Banking Transformed Financial Brand Phase 5 Webinar Jim Marous Phase 5 Webinar jim marous thefinancialbrand Jim Marous article Financial Brand article
The Banking Industry's Critical Role in Saving Small Businesses
Get the Financial Brand's perspective on the importance of financial institutions' response to the ...
Financial Customer Experience Events Finance and Banking customer centricity customer360 market research customer-centric COVID-19 Business Impact Post-COVID19 Research Studies New Research Studies post-pandemic
Aug 18th Webinar: Post-COVID Banking Needs of US Small Business Owners
Register now to hear the latest findings on effective experience redesign for Small Business ...
Events News CX Phase 5 "COVID19 Business Impact Customer Insights Brand+Culture+Experience post-pandemic Connecting with Customers
Summer Events List - August 5th Update
New Event - August 26th! Check out this UPDATED list of 2020 summer events, and plan to engage with ...
Events News COVID-19 Phase 5 COVID-19 Business Impact New Research Studies post-pandemic Banking Transformed Financial Brand Phase 5 Webinar Jim Marous Phase 5 Webinar jim marous thefinancialbrand
Phase 5 Study Featured in Financial Brand Article
Read why the banking industry plays a critical role in saving small business in this post-COVID ...
Customer Experience Events CX customer centricity customer360 COVID-19 Phase 5 customer-centric post-pandemic CMACX Morning Event Series
Happening August 6th: Phase 5 to Sponsor CMAcx Event
Register now to hear CX Industry Leaders discuss solutions to customer experience challenges during ...
Customer Experience Experience Design Customer Experience Events Finance and Banking CX customer centricity market research Phase 5 customer-centric Customer Insights Post-COVID19 Research Studies New Research Studies post-pandemic Financial Brand Phase 5 Webinar Jim Marous Phase 5 Webinar
August 4th Webinar: Banking Transformed with Jim Marous
Register now for this free Small Business Banking Experience Redesign webinar, a part of the ...
Financial Customer Experience Events Finance and Banking customer centricity customer360 market research customer-centric COVID-19 Business Impact Post-COVID19 Research Studies New Research Studies post-pandemic
July 21st Webinar: Creating a Better Post-COVID Banking Experience
Register now to hear the latest findings on effective experience redesign for Small Business ...
Financial Customer Experience Events Finance and Banking CX customer centricity market research COVID-19 COVID-19 Business Impact Post-COVID19 post-pandemic Banking Transformed July 21st Webinar Phase 5 July 21st Webinar Delvinia CMA Top 5 Picks Phase 5
Post-COVID Banking Experience Webinar is a CMA Top 5 Pick
Phase 5 is pleased to be recommended by the CMA as a Top 5 selection for its July 21st webinar with ...
News Data Analytics data analytics Analytics Phase 5 Storytelling for Data Scientists MRIA MRIA-ARIM
Dr. Rob Vagi Presents at Storytelling for Data Scientists
See key takeaways from the July 8th MRIA-ARIM webinar, Storytelling for Data Scientists, featuring ...