In the latest Top 5 Picks newsletter from the CMA, the upcoming webinar, "Creating a Better Small Business Banking Experience for the Post-COVID World" was featured as #5. Phase 5 is pleased to be included in this weekly curation of news and events that impact marketing.
The July 21st webinar will be hosted by Phase 5's Michael Dolenko in partnership with Laura Craig of Delvinia. They will present findings from the recent “State of the Canadian Small Business Banking Experience” study and identify critical factors that drive loyalty among small business owners by surveying their perceptions around innovation, UX, CX and customer centricity. The findings will serve as backdrop to discuss how banks need to reimagine and redesign the experience they deliver, in order to meet clients’ changing needs post-pandemic.
Registration is free. Don't miss it!