Summer Events List - Check Back Often!

2020 continues to be a busy summer at Phase 5!

Check out this list of industry events we are hosting, leading, sponsoring, or speaking at from June 25th through August. Mark your calendars, sign up, and join us to engage with your peers and industry leaders in relevant and timely discussions.

Keep checking back as we update links, registration info, and other events.

June 25th - Virtual CMA Cafe, hosted by our EVP Marketing, Stephan Sigaud who will discuss "Staying Close to Your Customers in Times of Crisis via Research"

July 8th - Phase 5's own Dr. Rob Vagi will present at "Storytelling for Data Scientists", a webinar sponsored by the MRIA-ARIM

July 21st - Creating a Better Small Business Banking Experience for the Post-COVID World (Canadian market version), a webinar hosted by Phase 5 Partner Michael Dolenko, in partnership with Delvinia

August 4th - Phase 5 will present the results of our latest Small Business Banking Study in this Financial Brand: Banking Transformed webinar with Jim Marous 

August 6th - As part of the CMAcx Morning Event Series, Phase 5 will present the results of our latest State of CX in Canada Study, and Stephan Sigaud will moderate a panel discussion on "Managing the Alignment Between Brand, Employee Experience, and Customer Experience in the Current Environment"

August 18th - Creating a Better Small Business Banking Experience for the Post-COVID World (US market version), a webinar hosted by Phase 5 Partner Steve Hansen, in partnership with Delvinia

Written by Stephan Sigaud

Stephan Sigaud, MBA, is Phase 5’s EVP of Marketing. Stephan is passionate about partnering with clients to address their challenges and opportunities around customer centricity. With more than 25 years’ experience in Market Research and Customer Loyalty and Experience, Stephan has been volunteering with both the Customer Experience Professionals Association (as Board member and past Chair of the CXPA Toronto Network) and the Canadian Marketing Association's (as member of the Leaders Network and past co-Chair of the CMA CX Council).