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20 min listen
podcast
Episode 2: Intro to JTBD, Together with Steve Hansen
9 min listen
podcast
Episode 1: Integrated UX and CX, Together with Stephan Sigaud
10 min listen
podcast
Episode 9: The Power of Data with Katherine Wellman and Rachael Ramos of humm
34 min listen
podcast
Episode 7: Data Does Not Speak For Itself, Together with Eric Chue from Interac
25 min listen
podcast
Episode 8: Putting Customers First, Together with Tanya Fowler and Andreas Noe
20 min listen
podcast
Episode 6: The Importance of Insights to Building Successful Brands, Together with Spencer Saunders
20 min listen
podcast
Episode 5- Mystery shopping and Financial Services, Together with Deborah Baxley
32 min listen
podcast
Episode 4: Qualtrics X4 Summit Highlights, Together with Andreas Noe
14 min listen
podcast
Episode 3: Survey Innovation: Gamification and Chatbots, Together with Saloni Singh
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