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    State of SMB 2021 Resources

    General Overview
    Learn what drives SMB purchase and loyalty behavior in general, as well as what they fear, forecast, want, and need from the large enterprise brands that serve them.
    Focus on: Financial Services
    The pandemic changed how SMBs think about their Financial Services partners, while simultaneously ushering in new ways to bank, borrow, and receive payments.
    Focus on: Tech (Software)
    44% of SMBs have increased their software spending since the pandemic began. Our report shares more about what software they're buying and why.
    Focus on: Tech (Hardware)
    77% of SMBs get the majority of their computers from the same vendor, and that's mostly the way they like it. Learn what's driving their choice of vendor in the post-pandemic world.