<img alt="" src="https://secure.east2pony.com/208651.png" style="display:none;">
PHASE5 POD LOGO

Smarter Together Podcast

Hosted by Rachel Langer Abugov, this podcast digs into the latest, most innovative, and most inspiring insights we encounter in our work as market research, UX, CX, and innovation experts. Listen to our podcast for a window into how to bring your organization closer to your customers.

Listen Now
Phase5Stefan Link to Episode 1: Integrated UX and CX, Together with Stephan Sigaud
Episode 1: Integrated UX and CX, Together with Stephan Sigaud
Our inaugural podcast discussing customer centricity, and the intersectionality of UX & CX.
Listen Now
SteveStefan Link to Episode 2: Intro to JTBD, Together with Steve Hansen
Episode 2: Intro to JTBD, Together with Steve Hansen
Learn about Jobs to Be Done, an increasingly popular market research methodology.
Listen Now
PXL_20230202_192313992.MP-01 Link to Episode 3: Survey Innovation: Gamification and Chatbots, Together with Saloni Singh
Episode 3: Survey Innovation: Gamification and Chatbots, Together with Saloni Singh
Hear about the latest methods powering research innovation.
Listen Now
X4 Conference Snapshot 2023 Link to Episode 4: X4 Summit Highlights, Together with Andreas Noe
Episode 4: X4 Summit Highlights, Together with Andreas Noe
Andreas Noe, leader of Phase 5's CX team, recaps the highlights of the X4 Experience 2023 Summit.
Listen Now
Deborah Baxley Link to Episode 5: Mystery Shopping and Financial Services, Together with Deborah Baxley
Episode 5: Mystery Shopping and Financial Services, Together with Deborah Baxley
Our guest is Deborah Baxley, an international cards and mobility payment experience advisor.
Listen Now
Spencer Saunders Arctic Link to Episode 6: The Importance of Insights to Building Successful Brands, Together with Spencer Saunders
Episode 6: The Importance of Insights to Building Successful Brands, Together with Spencer Saunders
Spence Saunders, President of Art & Science, discusses how consumer insights fueled the rebrand of Knowledge First Financial to Embark.
Listen Now
Eric Chue and team photo Link to Episode 7: Data Does Not Speak For Itself, Together with Eric Chue from Interac
Episode 7: Data Does Not Speak For Itself, Together with Eric Chue from Interac
Eric Chue, Director of Research and Industry Insights at Interac discusses his journey towards becoming a market researcher, and some key learnings for being a successful insights professional.
Listen Now
Tanya-Fowler_headshot 2022 Link to Episode 8: Putting Customers First, Together with Tanya Fowler and Andreas Noe
Episode 8: Putting Customers First, Together with Tanya Fowler and Andreas Noe
Tanya Fowler (Head of Customer Experience at FCT) and Andreas Noe (Head of Phase 5's CX Practice) discuss how they developed an award winning Customer Experience program.
Listen Now
KW and RR_humm group-1 Link to Episode 9: The Power of Data, Together with Katherine Wellman and Rachael Ramos of humm
Episode 9: The Power of Data, Together with Katherine Wellman and Rachael Ramos of humm
Phase 5 is proud to be the insights partner for humm group, a consumer financing solution recently launched in Canada. Listen as they discuss, from experience, how data enables successful market strategies.
Learn More

Please Share Your Questions and/or Feedback

Want to speak to someone about a project?

Interested in conducting market research?

Need help landing on a strategy?

WE'D LOVE TO SPEAK WITH YOU.

Let's Connect

Reach Out

Stay Connected

Subscribe to our newsletter
© 2023 Phase 5 Consulting Group Inc.
Privacy Policy | Politique de Confidentialité