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Customer Experience UX / Design CX market research "COVID19 Business Impact Customer Insights New Reality Post-COVID19 Research Studies
COVID Update: New Research Studies Underway
More than ever, it’s important to keep your decisions founded in data to reduce risk and increase ...
Customer Experience Customer Experience CX Customer Experience customer360 Phase 5 Brand+Culture+Experience Importance of Culture customer advocate Post-COVID19
3 Elements for Creating a Customer Advocate: Post-COVID19
Like 3 legs on a stool, Brand, Culture, and Experience must work together to create customer ...
Customer Experience Experience Design Videos UX / Design CX User Experience customer centricity Phase 5
Take 5 with Phase 5: The Future of UX & CX
Arnie Guha, PhD, head of our Experience Design Practice discusses the future of User Experience and ...
COVID-19 Phase 5 COVID-19 Business Impact Customer Insights New Reality
Preparing for a New Customer Reality
COVID-19 has changed customer behavior. See why customer insights are needed to help businesses ...
Online Research customer centricity "COVID19 Business Impact Online Qualitative Research customer-centric
Benefits of Online Qualitative Research in 2020
Online qualitative research offers many benefits, not only during COVID-19. Read why you should ...
market research Phase 5 "COVID19 Business Impact
Covid-19 Business Impact: A Time For Market Research?
COVID-19 is impacting behaviour and business dramatically. Read Phase 5's perspective on common ...
Customer Experience CX Customer Experience Blog Phase 5
Study: CX Matters More Than Price (and the data you need to show it)
Companies often compete on price but customer experience can be more lucrative. See high-level data ...
Data Analytics
Data Analytics: Focus On Your Why In The Age Of Big Data.
Data Analytics: Focus On Your Why In The Age Of Big Data.
Market Insights Uncategorised Blog data analytics
Unpacking the Hype: Making Sense of Predictive Analytics, Machine Learning and AI in Market Insights
Unpacking the Hype: Making Sense of Predictive Analytics, Machine Learning and AI in Market Insights
Market Insights Blog Retail
Phase 5 Helps St. Lawrence Navigate Changing Retail Landscape
Phase 5 Helps St. Lawrence Navigate Changing Retail Landscape