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Online Qualitative Research customer-centric New Research Studies post-pandemic Michael Dolenko focus groups post-pandemic qualitative research 2022 qualitative research customer engagement qualitative research in-person qualitative research in-person focus groups fieldwork
In-Person Qualitative Research - We're Back at It!
Read about Phase 5 Partner Michael Dolenko's experience and insights from his first in-person ...
customer journey mapping customer centricity Financial Institutions Financial Services Digital Transformation consumers financial services high net worth clients financial services industry client journey jtbd
Retaining Affluent & High Net Worth Clients
Financial Services: Read these research-based strategies to attract & retain high net worth ...
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3 Qualities Marketing & Research Leaders Need Now
Inspired by his discussion with The Ortus Club, Stephan Sigaud has identified these traits needed ...
COVID-19 Consumer Behaviour Change COVID-19 Impact Consumer Finance COVID-19 Consumer Behaviour Impact Retail Banking banking industry Consumer Financial Services impact on banking 2020 Consumer Study buyer behavior buyer behaviour discretionary spending personal finance consumer banking statistics Consumer Finance Perspective Consumer discretionary spending trends in consumer banking
A Consumer Finance Perspective on the "New Normal"
Consumer discretionary spending & attitudes have been impacted by COVID. Banking Execs, learn ...
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Post-COVID SMB Banking Needs: The New Normal
2021 SMB Banking Research for Financial Institutions: COVID impacts on small business banking. Read ...
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Research: Top Shipping & Logistics Challenges for SMBs in 2021
Phase 5 & Cargo's market research for Logistic providers serving SMBs. Learn about the top ...
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Telecom Marketers - Improve Your NPS in the SMB Segment
Learn what matters most to SMBs in the post-pandemic world so you can build customer loyalty and ...
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New Research: SMB Software Purchase Decision Drivers
Based on insights from the latest Phase 5 & Cargo research, understand what's driving small ...
Financial Services for Small Business Owners: Top 3 “Moments of Truth”
Read the top 3 insights from our 2021 study for Financial Services companies to better serve their ...
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Digital Transformation: Why Treat Consumers & SBO Customers Differently (and How)
Phase 5 studies demonstrate how Small Business Owners have different needs and expectations of ...