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UX / Design Market Research Business Senior Research Analyst jobs to be done Experiential Design Digital Transformation Trends & Techniques small business technology qualitative research UX UX & CX quantitative research research techniques rachel langer rachel abugov smarter together sociology and research Queen's University Grad phase 5 employee spotlight how technology has changed our lives influence of technology impact of technology on human life
Spotlight on Rachel Abugov – One of the Reasons We’re Smarter Together
Get to know Phase 5's Rachel (Langer) Abugov, MA Sociology, Account Manager, and expert in human ...
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Gamify Surveys to Increase Respondent Engagement
Attention spans are limited! Overcome 'Survey Fatigue': Read Phase 5’s perspective on how to ...
Creating a Unified Experience – Considerations for Retail Companies
As the retail landscape shifts, so does the challenge of delivering a unified brand experience. ...
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What Financial Services Do SMBs Need? How Should They Be Delivered?
Request for Participation from the Financial Services industry. Help determine research content for ...
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Qualitative Research at Scale: Using Chatbot-Enabled Surveys
Learn about Phase 5's experience combining a quantitative survey with at-scale qualitative in a ...
Customer Experience UX / Design CX Better Customer Experience User Experience Arnie Guha Insights Association UX UX & CX Integrating UX & CX experience for sustainable competitive advantage Insights Association X Event Employee Experience holistic experience management
Holistic Experience Management - Deep Dive with Arnie Guha
Learn how & why to implement an integrated approach to UX, CX, and EX design in this interview ...
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VOC Insights Techniques for Better Innovation
Interview with Steve Hansen: Combining Customer Journey Mapping (CJM) and Jobs-to-be-Done (JTBD) ...
Customer Experience CX customer centricity futureoftheinterface Better Customer Experience Steve Hansen Steve Hansen Phase 5 Digital Long Term Success User Experience Arnie Guha UX UX & CX Integrating UX & CX experience for sustainable competitive advantage
UX & CX Should Work Together for a Sustainable Competitive Advantage
Learn about the synergistic opportunities to be found in managing UX & CX holistically to ...
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In-Person Qualitative Research - We're Back at It!
Read about Phase 5 Partner Michael Dolenko's experience and insights from his first in-person ...
customer journey mapping customer centricity Financial Institutions Financial Services Digital Transformation consumers financial services high net worth clients financial services industry client journey jtbd
Retaining Affluent & High Net Worth Clients
Financial Services: Read these research-based strategies to attract & retain high net worth ...