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Stephan Sigaud

Stephan Sigaud, MBA, is Phase 5’s Chief Marketing Officer. Stephan is passionate about partnering with clients to address their challenges and opportunities around customer centricity. He has more than 25 years’ experience in Market Research and Customer Loyalty and Experience. A past Board Director of the Insights Association, he has also been volunteering with the Customer Experience Professionals Association (as past Chair of the CXPA Toronto Network) and the Canadian Marketing Association (as member of the Leaders Network and past co-Chair of the CMA CX Council).

Recent Posts

Tanya Fowler, Head of Customer Experience at FCT
customer journey mapping CX customer centricity market research Insurance FCT tanya fowler Research Podcast smartertogether Insights Thought Leadership market research podcast north american customer centricity award smarter together podcast
Link to Podcast Episode 8 - Smarter Together with Tanya Fowler
Podcast Episode 8 - Smarter Together with Tanya Fowler
Listen as Tanya Fowler, Head of Customer Experience at FCT discusses how she worked with Phase 5 to ...
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Customer Experience UX / Design CX Digital Transformation Digital Banking Services Digital Transformation Trends & Techniques Digital Market Research Trends experience design user experience UX Integrating UX & CX UX and CX UX Researcher experience management Integrated Experience Management pioneers in experience management Holistic Experience Management UX & CX UX & CX Thought Leadership CIO Review
Link to CIO Review Names Phase 5 a Top Digital Experience Solutions Provider
CIO Review Names Phase 5 a Top Digital Experience Solutions Provider
CIO Review has recognized Phase 5 as one of the top 20 Most Promising Digital Experience Solutions ...
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Jobs-To-Be-Done Case Study - Innovation PDMA innovation PDMA webcast Steve Hansen Steve Hansen Phase 5 jobs to be done Innovation Research jtbd research techniques
Link to Phase 5 to Deliver Feature Presentation in PDMA Webcast - Oct 2023
Phase 5 to Deliver Feature Presentation in PDMA Webcast - Oct 2023
Don't miss Steve Hansen's presentation on how the Jobs To Be Done approach generated clear areas ...
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Link to Phase 5 Invited to Speak at NEFMA Conference, October 2023
Phase 5 Invited to Speak at NEFMA Conference, October 2023
Phase 5's Steve Hansen will be a featured speaker at the New England Financial Marketing ...
Eric Chue from Interac and team
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Link to Podcast Episode 7 Released - Smarter Together with Eric Chue
Podcast Episode 7 Released - Smarter Together with Eric Chue
Eric Chue, Director of Research and Industry Insights at Interac discusses his career journey and ...
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Financial Events Finance and Banking SmallBusinessBankingExperience small business small businesses Financial Institutions marketing to small businesses Financial Services Reinventing Small Business Banking small business banking Steve Hansen Steve Hansen Phase 5 minnesota office dfms DMFS Summit SMB small business credit 2023 SMB Study new SMB research DMFS DMFS Mid-West
Link to Phase 5's Steve Hansen to Speak at DMFS Mid-West, October 2023
Phase 5's Steve Hansen to Speak at DMFS Mid-West, October 2023
Don't miss this opportunity to hear the latest findings from Phase 5's 2023 SMB study, and engage ...
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Events Steve Hansen Steve Hansen Phase 5 stephan sigaud Insights and Research Industry Events rachel langer abugov 2023 insights industry events financial services marketing events phase 5 presentations
Link to Industry Events You Won't Want to Miss: Fall 2023
Industry Events You Won't Want to Miss: Fall 2023
Review this list and description of research & insights industry events where you'll find Phase ...
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Events data analytics Market Research Business Steve Hansen Steve Hansen Phase 5 research business AI enabled surveys AI AI & Customer Experience AI & CX AI Impact on CX 2023 insights industry events IIEX.AI Greenbook AI and research
Link to Steve Hansen to Speak at IIEX.AI 2023 Conference on September 8th
Steve Hansen to Speak at IIEX.AI 2023 Conference on September 8th
Don't miss Phase 5's Steve Hansen discussing the impact of AI on the insights industry. Register ...
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Phase 5 Video Series Arnie Guha Andreas Noe user experience Integrating UX & CX UX and CX UX & CX Video experience management Holistic Experience Management UX & CX UX & CX Thought Leadership insights webinar research webinar UX Insights CX Insights New Phase 5 Webinar Top 10 Ways to Integrate UX & CX Insights Thought Leadership
Link to Phase 5 Launches New Webinar Series - August 24, 2023
Phase 5 Launches New Webinar Series - August 24, 2023
The first webinar, Top 10 Ways Organizations Can Bring UX & CX Closer Together, was led by ...
Link to NYPAY Panel on State of Small Business Banking - Post-Pandemic
NYPAY Panel on State of Small Business Banking - Post-Pandemic
On September 19th, 2023, Phase 5's Steve Hansen will highlight our latest market research and ...