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Stephan Sigaud

Stephan Sigaud, MBA, is Phase 5’s EVP of Marketing and Development. Stephan is passionate about partnering with clients to address their business challenges and opportunities around customer centricity. Leveraging more than 25 years’ experience in Customer Loyalty and Experience, he leads the CXPA Toronto Network and serves as Vice Chair of the CMA CX Council.

Recent Posts

Customer Experience CX Customer Experience Blog Phase 5
Study: CX Matters More Than Price (and the data you need to show it)
Companies often compete on price but customer experience can be more lucrative. See high-level data ...
Customer Experience Customer Experience
“Connected Learnings” Approach to Customer Experience Research #2
“Connected Learnings” Approach to Customer Experience Research #2
Customer Experience Customer Experience
Why You Need to Take a “Connected Learnings” Approach to Customer Experience Research Design
Why You Need to Take a “Connected Learnings” Approach to Customer Experience Research Design