Customer Insights

Customer Insights Posts

customer360 Blog Phase 5 Customer Insights Post-COVID19 Connecting with Customers Emotional Connections
Emotionally Connecting with Your Customers Matters
Emotional connections with customers increase profitability. See Phase 5’s Framework for ways to ...
Customer Experience UX / Design CX market research "COVID19 Business Impact Customer Insights New Reality Post-COVID19 Research Studies
COVID Update: New Research Studies Underway
More than ever, it’s important to keep your decisions founded in data to reduce risk and increase ...
COVID-19 Phase 5 COVID-19 Business Impact Customer Insights New Reality
Preparing for a New Customer Reality
COVID-19 has changed customer behavior. See why customer insights are needed to help businesses ...