<img alt="" src="https://secure.east2pony.com/208651.png" style="display:none;">

Insights

Author Posts

Doug Church

Doug Church, MBA, is a co-founder of Phase 5 and co-lead of the Innovation practice. He has more than 25 years of experience conducting innovation, product, and go-to-market research. He brings extensive methodological expertise and strategic insight to clients. Doug is a Certified Marketing Research Professional and a member of ESOMAR. He has served on the boards of several organizations and spoken on numerous occasions at marketing research and industry events.

Recent Posts

Person counting coins
CX Customer Centricity customer centricity customer-centric Innovation Research customer-centric approach recession proofing growth strategies for recession pricing and trade-off research positioning research pricing research doug church economic decline competitive advantage
Link to Leveraging a Recession for Growth?!?
Leveraging a Recession for Growth?!?
Read the 2nd article in the Phase 5 series about how businesses can become more future-proof by ...
Shipping Harbour
Post-COVID19 thecargoagency small business small businesses marketing to small businesses cargo agency State of SMB 2021 Study small business technology logistics to small businesses 2021 Study 2021 SMB Study small business owner logistics enterprises small business logistics logistics logistics challenges top logistics challenges SMB Market SMB Shipping Providers small business shipping shipping costs tracking shipments
Link to Research: Top Shipping & Logistics Challenges for SMBs in 2021
Research: Top Shipping & Logistics Challenges for SMBs in 2021
Phase 5 & Cargo's market research for Logistic providers serving SMBs. Learn about the top ...
Change from Physical to Online Shopping is the new reality
COVID-19 Phase 5 COVID-19 Business Impact Customer Insights New Reality
Link to Preparing for a New Customer Reality
Preparing for a New Customer Reality
COVID-19 has changed customer behavior. See why customer insights are needed to help businesses ...
customer centric sign
Online Research customer centricity "COVID19 Business Impact Online Qualitative Research customer-centric
Link to Benefits of Online Qualitative Research in 2020
Benefits of Online Qualitative Research in 2020
Online qualitative research offers many benefits, not only during COVID-19. Read why you should ...
insights
Market Insights Customer Centricity
Link to A 360° Insights Engine to Drive the Customer-Centric Organization
A 360° Insights Engine to Drive the Customer-Centric Organization
A 360° Insights Engine to Drive the Customer-Centric Organization
Customer Centricity
Link to Customer Centricity, the New Battleground
Customer Centricity, the New Battleground
Customer Centricity, the New Battleground
Innovation Agile
Link to Agile in the Forest
Agile in the Forest
Agile in the Forest
B2B Personas
Link to B2B Personas with Purpose
B2B Personas with Purpose
B2B Personas with Purpose