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Author Posts

Doug Church

Doug Church, MBA, is a co-founder of Phase 5 and co-lead of the Innovation practice. He has more than 25 years of experience conducting innovation, product, and go-to-market research. He brings extensive methodological expertise and strategic insight to clients. Doug is a Certified Marketing Research Professional and a member of ESOMAR. He has served on the boards of several organizations and spoken on numerous occasions at marketing research and industry events.

Recent Posts

Post-COVID19 thecargoagency small business small businesses marketing to small businesses cargo agency State of SMB 2021 Study small business technology logistics to small businesses 2021 Study 2021 SMB Study small business owner logistics enterprises small business logistics logistics logistics challenges top logistics challenges SMB Market SMB Shipping Providers small business shipping shipping costs tracking shipments
Research: Top Shipping & Logistics Challenges for SMBs in 2021
Phase 5 & Cargo's market research for Logistic providers serving SMBs. Learn about the top ...
COVID-19 Phase 5 COVID-19 Business Impact Customer Insights New Reality
Preparing for a New Customer Reality
COVID-19 has changed customer behavior. See why customer insights are needed to help businesses ...
Online Research customer centricity "COVID19 Business Impact Online Qualitative Research customer-centric
Benefits of Online Qualitative Research in 2020
Online qualitative research offers many benefits, not only during COVID-19. Read why you should ...
Market Insights Customer Centricity
A 360° Insights Engine to Drive the Customer-Centric Organization
A 360° Insights Engine to Drive the Customer-Centric Organization
Customer Centricity
Customer Centricity, the New Battleground
Customer Centricity, the New Battleground
Innovation Agile
Agile in the Forest
Agile in the Forest
B2B Personas
B2B Personas with Purpose
B2B Personas with Purpose