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Small Businesses

Small Businesses Posts

person making a purchase using a mobile phone
customer centricity customer-centric New Research Studies small business small businesses Financial Institutions marketing to small businesses Financial Services Phase 5 Study Reinventing Small Business Banking small business banking 2021 SMB Insights State of SMB 2021 Study small business owner SMB Market SMB SMB banking Support Small Business Supporting Small Business financial services industry study 2022 study 2022 SMB Study SMB segment customer-centric approach SMB customers SMBs Financial Service Small Business Study Small Business Research small business market research
Link to What Financial Services Do SMBs Need? How Should They Be Delivered?
Oct 17, 2022
What Financial Services Do SMBs Need? How Should They Be Delivered?
Request for Participation from the Financial Services industry. Help determine research content for ...
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by Steve Hansen
Social Distancing Floor Sign
market research Post-COVID19 Research Studies B2SB thecargoagency SmallBusinessBankingExperience small business small businesses marketing to small businesses impact on banking 2020 Consumer Study small business banking 2021 SMB Insights State of SMB 2021 Study 2021 SMB Study improve nps SMB Michael Dolenko SMB banking Support Small Business Banking NPS Scores Supporting Small Business Capital Needs Analysis
Link to Post-COVID SMB Banking Needs: The New Normal
Oct 25, 2021
Post-COVID SMB Banking Needs: The New Normal
2021 SMB Banking Research for Financial Institutions: COVID impacts on small business banking. Read ...
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by Michael Dolenko
Shipping Harbour
Post-COVID19 thecargoagency small business small businesses marketing to small businesses cargo agency State of SMB 2021 Study small business technology logistics to small businesses 2021 Study 2021 SMB Study small business owner logistics enterprises small business logistics logistics logistics challenges top logistics challenges SMB Market SMB Shipping Providers small business shipping shipping costs tracking shipments
Link to Research: Top Shipping & Logistics Challenges for SMBs in 2021
Aug 19, 2021
Research: Top Shipping & Logistics Challenges for SMBs in 2021
Phase 5 & Cargo's market research for Logistic providers serving SMBs. Learn about the top ...
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by Doug Church
Small Business Owner / Consumer at work
Innovating customer centricity data analytics market research Phase 5 customer-centric COVID-19 Business Impact Research Studies COVID-19 Impact Consumer Finance small business small businesses Consumer Financial Services 2020 Consumer Study Digital Transformation Digital Banking Services Reinventing Small Business Banking innovation Digital Long Term Success cargo agency Digital Transformation Trends & Techniques small business technology consumer expectations telecommunications to small businesses logistics to small businesses
Link to Digital Transformation: Why Treat Consumers & SBO Customers Differently (and How)
Apr 22, 2021
Digital Transformation: Why Treat Consumers & SBO Customers Differently (and How)
Phase 5 studies demonstrate how Small Business Owners have different needs and expectations of ...
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by Steve Hansen
Hand sanitizing keyboard
Customer Experience Finance and Banking market research Phase 5 Post-COVID19 Research Studies post-pandemic COVID-19 Consumer Behaviour Change COVID-19 Impact Consumer Finance COVID-19 Consumer Behaviour Impact futureoftheinterface small business small businesses COVID Impact Consumer Financial Services 2020 Consumer Study Financial Services Phase 5 Study New Series Digital Transformation Digital Banking Services small business banking Accelerated Timelines Long Term Success Digital Long Term Success UX Eficiency Memorability Accessibility Discoverability User Experience
Link to Digital Transformation: Accelerated Timelines vs. Long Term Success
Feb 10, 2021
Digital Transformation: Accelerated Timelines vs. Long Term Success
COVID-19 has accelerated digital transformation, but at the risk of good UX principles. Apply Phase ...
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by Arnie Guha Ph.D.
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