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Consumer Financial Services

Consumer Financial Services Posts

Gen Z Banking Preferences Chart
Finance and Banking New Research Studies Consumer Financial Services consumer banking statistics trends in consumer banking banking industry disruption 2025 banking predictions Engaging Gen Z Gen Z Generation Z Gen Z Banking Insights Gen Z Banking Gen Z research 2023 research Financial Services for Gen Z human element in banking banking insights gen z digital banking Gen Z banking trends
Link to Gen Z Banking Insights Part One: The Importance of Human Connections
Jan 23, 2024
Gen Z Banking Insights Part One: The Importance of Human Connections
Phase 5's study of Gen Z banking preferences suggests when to double down on digital tools, and ...
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by Schumaila Kumar
bitcoin on a wallet on a credit card; forms of payment
Finance and Banking market research New Research Studies banking industry Financial Institutions NYPAY Consumer Financial Services impact on banking Financial Services Digital Transformation financial services industry SMBs Financial Service payment trends banking industry disruption payments disruption in banking industry 2025 banking predictions P2P crypto currency contactless payments BNPL digital payments crypto payments
Link to Payment Trends Expected to Disrupt the Banking Industry by 2025
Mar 15, 2023
Payment Trends Expected to Disrupt the Banking Industry by 2025
Findings from Phase 5’s 2023 study into Payment Trends show anticipated disruptions to the Banking ...
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by Schumaila Kumar
2021 spelled out in masks
COVID-19 Consumer Behaviour Change COVID-19 Impact Consumer Finance COVID-19 Consumer Behaviour Impact Retail Banking banking industry Consumer Financial Services impact on banking 2020 Consumer Study buyer behavior buyer behaviour discretionary spending personal finance consumer banking statistics Consumer Finance Perspective Consumer discretionary spending trends in consumer banking
Link to A Consumer Finance Perspective on the "New Normal"
Nov 17, 2021
A Consumer Finance Perspective on the "New Normal"
Consumer discretionary spending & attitudes have been impacted by COVID. Banking Execs, learn ...
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by Steve Hansen
Small Business Owner / Consumer at work
Innovating customer centricity data analytics market research Phase 5 customer-centric COVID-19 Business Impact Research Studies COVID-19 Impact Consumer Finance small business small businesses Consumer Financial Services 2020 Consumer Study Digital Transformation Digital Banking Services Reinventing Small Business Banking innovation Digital Long Term Success cargo agency Digital Transformation Trends & Techniques small business technology consumer expectations telecommunications to small businesses logistics to small businesses
Link to Digital Transformation: Why Treat Consumers & SBO Customers Differently (and How)
Apr 22, 2021
Digital Transformation: Why Treat Consumers & SBO Customers Differently (and How)
Phase 5 studies demonstrate how Small Business Owners have different needs and expectations of ...
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by Steve Hansen
Hand sanitizing keyboard
Customer Experience Finance and Banking market research Phase 5 Post-COVID19 Research Studies post-pandemic COVID-19 Consumer Behaviour Change COVID-19 Impact Consumer Finance COVID-19 Consumer Behaviour Impact futureoftheinterface small business small businesses COVID Impact Consumer Financial Services 2020 Consumer Study Financial Services Phase 5 Study New Series Digital Transformation Digital Banking Services small business banking Accelerated Timelines Long Term Success Digital Long Term Success UX Eficiency Memorability Accessibility Discoverability User Experience
Link to Digital Transformation: Accelerated Timelines vs. Long Term Success
Feb 10, 2021
Digital Transformation: Accelerated Timelines vs. Long Term Success
COVID-19 has accelerated digital transformation, but at the risk of good UX principles. Apply Phase ...
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by Arnie Guha Ph.D.
image of person at ATM / bank machine with cash
Financial Finance and Banking COVID-19 Research Studies COVID-19 Consumer Behaviour Change COVID-19 Consumer Behaviour Impact Retail Banking banking industry COVID Impact Consumer Financial Services financial outlook impact on banking Financial Services future of banking
Link to COVID 19: Impact on Banking
Dec 3, 2020
COVID 19: Impact on Banking
Learn which consumer banking behaviors have changed for the long term due to COVID-19, and the ...
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by Michael Dolenko
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